From first time supervisors to experienced managers, these courses provide the tools needed to build team performance, plan for success, resolve conflict and develop other vital management skills.
The following courses have been designed to be assist you in your Professional development needs for your company and or work place. They have been designed to build on your workplace experiences. They are both practical and very achievable. All our courses have been designed by highly experienced trainers and assessors in the industry. Please don’t hesitate to contact us on the information below and we will endeavour to support you in your training needs.
Effective Conflict Resolution
There are many ways to resolve conflicts, surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. Conflict resolution, grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. Effective Conflict Resolution course will demonstrate to you the six-step process to resolve conflict. It will also teach the important conflict resolution skills, including anger management and utilising the Agreement Frame.
How to Conduct a 360 Performance Appraisal
360 degree feedback, sometimes simply called 360 feedback, is a method of gaining feedback from a variety of people about an individual’s performance and can be a highly powerful input to performance management and employee development. This course has a duration of 4 hours.
Human Resource Management
The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. This training course will enable your attendees to:
- Describe different aspects of Human Resource ManagementDefine Human Resources Management terms
- Recruit, interview, and retain employees
- Follow up effectively new employees
- Be an advocate for your employees’ health and safety
- Provide articulate feedback to employees
- Correctly manage situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
Leadership & Influence
The old view of leadership is that leaders are chosen for leadership early on in their lives, and that if you’re not a born leader, there’s little that you can do to become one. The modern view is that through patience, persistence and hard work, you can be a truly effective leader, just as long as you make the effort needed.
Team Proposal Writing
Proposals are required for various reasons. They may be for an internal or external audience. They can be in response to a specific request or can be an unsolicited attempt to sell a solution. They might be completed by one person or a team. The Team Proposal Writing courseware resources will instruct your attendees on solicited proposals, i.e. a proposal issued in response to a request from an existing or prospective customer, being developed by a team. The materials will provide:
- An approach to the development of a typical proposal, with tips on structure, style etc;
- Guidance on the formation of your team, allocation of roles, and management of the process;
- A quick refresher on some basic writing concepts (such as spelling, grammar, and paragraphs) – the things that we often miss especially when completing work under pressure; and
- Some hints and tips on improving the appearance of your finished proposal.
The Effective Negotiator
When we use the word “negotiation”, many people think of big government or business discussions or secret meetings with Union representatives. This is a misconception as we negotiate all the time in our normal daily life. We all at some point have discussed with a few friends where to eat or drink, or something as simple as who is going to take the rubbish out. Not all our negations are trivial however, discussions with your manager regarding salary or the price you pay for a new home or car. The Effective Negotiator course will give you an understanding of the phases of negotiation as well as tools and ways to build win-win solutions.
Motivating Your Employees
It probably comes as no surprise that employees who feel valued are more motivated, responsible, and productive. The happier an employee is, the better the results they will deliver. The goal of every employer is to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent. The Motivating your Employees course will help teach supervisors and managers in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It is designed specifically to help busy managers and supervisors understand what employees need to ensure that they have the correct tools to create a motivated workforce, and to give them a starting point for creating champions.
Workplace Diversity
Workplace diversity means recognising and respecting the value of human differences and creating an environment where all the abilities and experiences of our employees are used to their fullest. Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc. The Workplace Diversity course will help participants understand what diversity is all about, and how they can help create a more diverse environment.
Effective Meetings
The Effective Meeting workshop training course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.
Effective Supervisor
Effectively supervising a team can be a challenging role which can vary tremendously from company to company. In many businesses, the supervisor’s role is to oversee work the company produces, make sure new employees are trained to proficiently carry out their work, give performance reviews, and create and implement work schedules. In some companies the supervisor is required to do some of the work, or they may merely implement management’s wishes and work on employee training and production, acting as a go-between for employees and managers, and occasionally assist with work as needed. The Effective Supervisor course will walk you through all these aspects of supervision.
Managing Change
We have all experienced change at some stage of our life, be it good, bad, expected or unexpected. We cannot avoid or ignore change, even the world in which we live is changing constantly and has done so for the 3 billion years it has existed.The one thing we can do is be prepared for it. The Managing Change course will investigate various ways of managing change leaving you better equipped to deal with future changes.
Communication Strategies
Our goal today is to help you understand the impact of different communication techniques, the effect they have on other people, and how improving the way you communicate can make a huge difference in the workplace and at home.
Creative Problem Solving
The nature of human problem solving has been studied for the past hundred years by psychologists. The past few decades have seen business take much more of an interests in the processes some individuals apply to identify and implement the solutions to their problems. These processes or methods work for any kind of problem, large or small.
This workshop will offer you an overview of the entire creative problem solving process, it will also describe as key problem solving tools that you can use in your day to day life.
Health & Safety in the Workplace
All businesses, big and small, must have effective health and safety programs. However, the smaller the business the harder it is to develop a plan that successfully prevents injuries and illnesses. If you’re struggling to find the time, money, and resources for injury and illness prevention this course will help you.
All these courses can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.
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