The following courses have been designed to be assist you in your Professional development needs for your company and or work place. They have been designed to build on your workplace experiences. They are both practical and very achievable. All our courses have been designed by highly experienced trainers and assessors in the industry. Please don’t hesitate to contact us on the information below and we will endeavour to support you in your training needs.
These short courses in Administration have been designed with your workplace in mind. Gain the skills necessary to become in successful in an administration role in a variety of office environments.
Administrative Support
Administrative skills are essential whatever your position or role is within an organisation. Being punctual, organised and effective in your written and verbal communication is crucial. The Administrative Support training material resources will give your attendees the skills that will help them manage their time, communicate and collaborate with others effectively.
Business Etiquette
Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!) On the other hand, poor etiquette can hurt your professional relationships. This business etiquette courseware package will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and much, much more.
Proposal Writing
The Proposal Writing training resource package is targeted at individuals and groups who require an understanding of how to structure, write, and finish a proposal. Proposals are required for various reasons. They may be for an internal or external audience. They can be in response to a specific request or can be an unsolicited attempt to sell a solution. This Proposal Writing Training is focused on solicited proposals, i.e. a proposal issued in response to a request from an existing or prospective customer .
Business Writing
We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it’s because they don’t have to do it very often so therefore it doesn’t flow as easily as they would like, sometimes because they are new to a role, or just because it’s not their favourite thing.
This workshop will provide:
- a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure;
- an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc.
Coaching And Mentoring
It can be so frustrating when a member of your team underperforms. You can see the potential below the surface but you seem unable to help them realise it. You may have tried to talk to them or incentivise them with salary increases, which work for a short while before they slip back to their old unproductive ways. What can you do? The Coaching and Mentoring courseware resources training package looks at effective ways to coach your employees and increase their productivity as well helping them realise their true potential. Setting goals and building relationships sits at the core of effective coaching. How well you coach relates directly to how well you are able to foster a great working relationship with your employees.
All these courses can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.
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