Administration Skills Short Course

image of young girl presenting a tablet of ideas

Administrative Support and Administrative skills are essential whatever your position or role is within an organisation. Being punctual, organised and effective in your written and verbal communication is crucial.
The Administrative Support training will give you the skills that will help you manage your time, communicate and collaborate with others effectively.

This course can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.

Business Writing Training

creative writing letteringWe all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these.
Sometimes it’s because they don’t have to do it very often so therefore it doesn’t flow as easily as they would like, sometimes because they are new to a role, or just because it’s not their favourite thing.
This workshop will provide:

◦ a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure;
◦ an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc.

This course can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.

Health and Safety in the Workplace Training

photo of road signs with stop think act textAll businesses, big and small, must have effective health and safety programs. However, the smaller the business the harder it is to develop a plan that successfully prevents injuries and illnesses.
If you’re struggling to find the time, money, and resources for injury and illness prevention this course will help you.

This course can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.

Customer Service Training

image of tablet with voting pollAs Gandhi once said, A customer is the most important visitor on our premises and he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.

The Customer Service course will take you through all the different types of customer service.This course will also takes into account internal customer service such as a receptionist or a telesales marketer.

This course can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.

Effective Meeting Training

photo of meeting room on a tropical beach

The Effective Meeting workshop training course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.

This course can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.