As Gandhi once said, A customer is the most important visitor on our premises and he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.

The Customer Service course will take you through all the different types of customer service.This course will also takes into account internal customer service such as a receptionist or a telesales marketer.

This course can be completed via distance (flexible time frame) or in a workshop delivery. You can contact us by following this link and filling out the form. One of our training co-ordinators will contact you to discuss your training needs and how we can help you advance in learning for the future.